![]() ![]() Comprehensive help: Representatives can assist employees with any aspect of their benefits, helping to reset passwords, upload documents, submit evidence of insurability, and more.The average tenure of our call center representatives is 3.5 years, which helps ensure optimal continuity with representatives who are familiar with your benefit plan design and corporate culture. Our representatives are experienced, with extensive customer service backgrounds and the ability to provide high quality health and welfare administration support. ![]() With WEX, you can rely on our best-in-class call center to field issues, answer questions and help navigate any challenges employees have with their benefits. Legal Compliance: Our in-house legal department works closely with our ACA team to monitor the legislative and regulatory environment, staying ahead of any changes to the law and communicating any process updates.Eligibility tracking: Keep track of which employees meet eligibility thresholds automatically, and offer new benefits or end coverage as needed. ![]()
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